Searching for Devices in the Gopher for Chrome Web App

Device search in the Gopher for Chrome web app lets Super admin and delegated admin users search devices by serial number, asset id, or device id. From the search results list, clicking the View column to select a device and open its Device Info.

In this article, you'll learn:

Setup

Searching for a Device

Setup

  • Device search uses the roles setup for Gopher for Chrome for delegated admins.
  • Popups need to be enabled as there may be an additional OAuth request box popup when launching the search.

Searching for a Device

  1. Access the Gopher for Chrome web app.
  2. In the left navigation pane, click Device Search. A search happens immediately, loading your fleet's first page of devices. 

    Note: If you change the search criteria, the search automatically runs. 

  3. Select Asset id, Device id, or Serial Number from the drop-down to search by that item.
    AddFilterAutoFilter.png
  4. Enter all or part of the device serial number, asset id, or device id in the popup.

    Note: The search must be at least 3 characters.

  5. Click Apply. The matching device appears on the page. 
  6. Click anywhere on a row to navigate to the Basic Information for that specific device.
    deviceSearchBasicInfowithEvents.png
    OR
    Click Device Search at the top left to search again.

See also:

Filtering the Device Cache in the Web app

Editing Device Information fields in the Web app

Reset Gopher Buddy settings, session Capture issues

 

Document Version Date Description of Change
1.0 2/19/2024 New release: Device Search changes
1.1 2/23/2024 Updated title to title case

 

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