Searching for Devices in the Gopher for Chrome Web App

Device search in the Gopher for Chrome web app lets Super admin and delegated admin users search devices by serial number, asset id, or device id. From the search results list, clicking the View column to select a device and open its Device Info.

In this article, you'll learn:

Setup

Searching for a Device

Show/Hide Columns

Setup

  • Device search uses the roles setup for Gopher for Chrome for delegated admins.
  • Popups need to be enabled as there may be an additional OAuth request box popup when launching the search.

Searching for a Device

  1. Access the Gopher for Chrome web app.
  2. In the left navigation pane, click Device Search. A search happens immediately, loading your fleet's first page of devices. 

    Note: If you change the search criteria, the search automatically runs. 

  3. Select Asset id, Device id, or Serial Number from the drop-down to search by that item.

    Note: For users searching the Device Cache, there are two additional search filters allowing users to search by Last Enrollment Time and Last Sync. Set the Device Cache toggle to ON to see these filters.

    AddFilterAutoFilter.png
  4. Enter all or part of the device serial number, asset id, or device id in the popup.

    Note: The search must be at least 3 characters.

  5. Click Apply. The applied filter appears in the grid and the matching device appears within the grid.
    DeviceSearchPostFilter2.png

    Note: Click the X in the filter to remove the filter from the grid.
    DeviceSearchRemoveFilter.png

  6. Click anywhere on a row to navigate to the Basic Information for that specific device.
    deviceSearchBasicInfowithEvents.png
    OR
    Click Device Search at the top left to search again.

Show/Hide Columns

  1. From Device Search, click Columns at the left of the page to toggle open the column visibility control.
  2. Deselect or select columns as necessary.
    Hidden columns have a blank checkbox.
    Visible columns have a checked checkbox. 
    ShowHideDeviceSearchColumns.gif

See also:

Filtering the Device Cache in the Web app

Editing Device Information fields in the Web app

Reset Gopher Buddy settings, session Capture issues

 

Document Version Date Description of Change
1.0 2/19/2024 New release: Device Search changes
1.1 2/23/2024 Updated title to title case
1.2 3/28/2024 release new filters for cache and column names. Added Show/hide column section
1.3 4/19/2024 Updated search image for release

 

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