Authorize and Enable the Device Cache

In this article you will learn how to:

Authorize and enable the Device Cache

Refresh the Device Cache

Open Cache Admin Settings

Authorize and Enable the Device Cache

You must first authorize and enable the Device Cache to generate reports in Gopher for Chrome. 

1. Open a new Google Sheet.
2. In the top menu, go to Extensions > Gopher for Chrome > Launch Sidebar. 
3. Once the sidebar loads, click (Run reports) to access the reports section. 
4. Click Authorize.
5. Sign in with your Google account, and confirm the required scopes and permissions. 
6. Click Allow. Once completed it will say you have successfully authorized the tool and you can close the window.
   

Refresh the Device Cache

At the bottom of the Run reports tab, there is a Device Cache section where you can refresh your Device Cache and Org Unit Cache.

Note: Only super admins can refresh the Cache. Those who are not super admins do not have the option to refresh the Cache.

Open Cache Admin Settings

Clicking on the Cache Admin Settings link, in the Reports sidebar, opens a webpage where you can get high-level stats for your Device States and Auto Update Expiry (AUE). These charts are not drill-able from the web app, but you can use them as guides to get further details using the Reports tab in the sidebar. You can also force a full scan on your devices, contact support and access the Gopher Buddy Configuration panel (Premium license subscription required) from the web app.

Caution: When opening the Device Cache in the web app, if the graphs and devices at the top do not load, you may need to Update the Designated Admin.