Collaborative FAQ

How do I know if I have a Currents account?

The first step in making the most of your membership is to ensure you have a Currents account. Using your school’s Google account, visit Currents, fill out your details and click Create Profile. If you already have a Currents account, you will not see any profile creation prompt.

Why am I’m having issues with creating a Currents account?

There are a variety of reasons you may be having issues with Currents:

  • Make sure you have the Currents service ON for your user.
  • Ensure the Currents service setting Content Sharing and Access is set to Public
  • You’ve submitted your non-Google email account
  • You don’t have a Currents account
  • Are you still having issues? Please email to resolve the issue

How do I give access to my other IT folks?

Why am I’m not receiving live stream invites?

Possible reasons: 

  • You have not onboarded yet - fill out this Access Form
  • Emails are getting blocked or sent to spam. Search for emails from
  • You’ve opted out of Amplified IT communication or unsubscribed from BigMarker. In these cases please email to resolve the issue

When are the monthly live streams?

  • Google Updates: the third Tuesday of every month at 2 pm EST
  • Deep Dives: the first Thursday of every month at 2 pm EST

Can I watch past live streams?

All of the past live streams and slide decks are located in the Member Hub.