Guide to Reseller Access

Granting CDW Amplified for Education reseller access in your Google Workspace for Education Admin console

See details about reseller access - including how to grant access to CDW Amplified for Education

Why does CDW Amplified for Education need reseller access?

Reseller access gives a partner, like CDW Amplified for Education, the ability to perform certain actions on your behalf, such as allocating licenses for Google products, and viewing or escalating your cases with Google Support. Relating to this access, you may review our privacy policy here

What can Amplified IT see as your Reseller?

As your reseller, we can view your domain status, reports, existing licenses, and some of your Google Support cases.

Here is what Amplified IT cannot see:

  • Billing
  • Security Alert Center and Investigation Tool (Standard & Plus only)
  • BigQuery export (Standard & Plus only)
  • Email Log Search
  • Chrome device support cases

Security and support 

Reseller console access gives CDW Amplified for Education access to your Google Workspace for Education domain safely and securely.

Access is granted via a secure transfer token. You do not need to provide a username and password for ongoing use. We use reseller access to view your admin console when troubleshooting an issue. We do not make any changes to your domain unless you direct us to do so. 

Disabling CDW Amplified for Education remote access to your Google Workspace for Education Admin console

If for any reason you would like to remove access, please follow the instructions below:

  1. Sign in to your Admin Console via a Super Admin level account
  2. Proceed to Account settings, and to the Account management card
  3. Hover over the Reseller access setting so the edit icon appearsResellerAccess1.png
  4. Click the edit pen then uncheck the box to disable reseller access to the admin console. Save.ResellerAccess2.png 
Document Version Date Description of Change
1.0 3/18/2024 Updated first link to open in new tab
1.1 3/21/2024 Updated privacy policy link to CDW
1.2 8/23/2024 Reverify

 

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