Gopher Buddy - What Does the Chrome End-User See?

Update Chrome From the Chrome Settings PageGopher Buddy only impacts managed users within the OUs for which you have force-installed the Gopher Buddy Chrome Extension.  The features and behavior of the extension for a given user depend on:

  • Whether or not the user is on a managed device.
  • Whether or not Chrome OS update reminders are enabled by the admin.
  • How many versions behind the user's current Chrome OS version is (max version can be configured by the admin).
  • Whether or not access to Device Info is enabled by the admin.
  • How the user's defined access permissions (NONE, BASIC, or FULL) for Device Info are defined by the admin.
User context What they see

All users in OUs that have the extension force-installed will see the extension icon.

 

If they are on a managed device that is one or more versions behind, and you have enabled Chrome OS update reminders (configured in setup) the Gopher icon will include a red warning.  When clicked, it will guide the user through the Chrome update process.

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- or -

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If the user is on an unmanaged device (Mac, PC, unmanaged Chromebook) clicking on the extension will show:

Gopher Buddy is an admin tool for managed Chromebooks on gafetest.com. It performs no actions on Chrome browsers.

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If the user is on a managed Chrome device, but they do not have access to device info configured in setup, clicking the extension displays one of these messages; Check Again or Fix It.

 

Clicking Fix It guides the user through the Chrome update process

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- or -

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If the device is more than N major versions behind the latest available Chrome OS version, the user will see a popup notification in Chrome. N is defined by the admin.

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If the user is on a managed Chrome device, and they have BASIC or FULL access to device info, configured in setup, clicking the extension shows;

  • Chrome is up to date
    • Check Again
    • Show Device Info
  • Chrome is out of date

Clicking Show Device Info loads a display of Chrome Device details and recent user sessions, depending on the current user's access level. See Device Info Panel below

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Show Device Info in the Web App

Admins can use the Gopher for Chrome Web app to view the following information on devices, depending on permissions.

  • Basic Info - Basic Access
  • Additional Info - Full Access
  • Device Usage - Full Access
  • Gopher Buddy Sessions - Full Access
  • Chrome Audit Events - Full Access

 

Document Version Date Description of Change
1.0 4/24/2024 Removed Fix it section, added link to update chrome article

 

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