Error Message: Converting From Text/HTML to Multipart/Mixed Is Not Supported

This error comes when you have a CSV entered into the Fetch Devices by ID that does not include a Carriage Return (characterCode 13) but instead has a Line Feed (characterCode 10).

The easiest way to identify where this happens is to copy the values from the Serial Numbers/Asset IDs list window and paste it into a Google Sheet.  You will see at least one of the rows that have spanned over two cells, like the highlighted cell seen below:

Notice that there is no cell divider between the two lines. Breaking the joined cell into two separate cells will successfully pull the data from Google for the specified devices.

 

Document Version Date Description of Change
1.0 8/20/2024 Text update, reverify

 

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