CDW Education Help Center Change

Upcoming Change to Help Center Access

We are implementing an update to our Help Center. Starting around May 8, access to a significant portion of our content will require an Amplified Support subscription.

Timeline

April 29, 2025
Help Center Access announcement

May 8-9, 2025
Rollout to configure the articles for the Help Center access change

May 9, 2025
Rollout complete

What Will Remain Public:

• SaaS Lab Tool Articles: You can view select articles without an Amplifield Support subscription.
• General Info Articles: Select general info articles will remain publicly accessible.

Key Details:

• Go Live Date: Starting May 8.
• Subscription Requirement: Access to most Help Center articles will require an Amplified Support for Google for Education subscription. You can learn more about K12 and Higher Education services.

Action Required:

• Amplified Support customers must create a Help Center login to access content. Support customers can create their login now.

Thank you for your understanding. Please contact our support team if you have any questions or need assistance.