View Help Center Video Closed Captions and Transcripts

View Closed Captions on Videos

Here's how to view Closed Captions on videos:

  1. At the bottom right of the video, click Enter Full Screen LoomFullScreenMode.png. The video opens in full screen mode. 
  2. At the bottom right, click Turn on closed captions LoomClosedCaptions.png. Text for the audio shows on the screen.
    Click LoomClosedCaptions.png again to turn off closed captions. 

View Video Transcripts

Some articles contain videos. You can view the transcript for a video by opening it in a new tab and clicking on Transcript. 

Here's how:

  1. At the top right of the video, click Open video in Loom OpenInLoom.png. The video opens in a new tab. 
  2. At the top of the right panel, click Transcript. The Transcript/captions with time markers show in the right panel.
Document Version Date Description of Change
1.0 3/7/2024 Article verified
1.1 3/21/2024 Updated images to animated GIFs


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