Getting Started With Google Voice

Our Google Voice setup guide provides you with everything you need to get started with Voice:

  • Step-by-Step Setup 
  • Support Resources
  • FAQ

Another great learning tool is the Google Voice Webinar recording from our CDW Education Collaborative

Need Google Voice Support? 

Support is available for Google Voice admin customers related to licensing management and billing inquiries. We can also use our Google Premier Partner status to escalate an existing Google support case. A support subscription or support hours are required for general Google Workspace support. We do not support end-users in using Google Voice services. 

  • Support@amplifiedit.com provides basic support for Google Voice related to assigning licenses. 
  • Need more licenses or a renewal quote?
  • How to get the number of licenses you have purchased v. how many are assigned? 
    • Email support@amplifiedit.com and we can provide you with your Voice allocation. Currently, you cannot access the allocation via the Admin console.

Release Non-utilized Phone Numbers or Be Charged

Caution: A change with Google Voice billing requires customers to remove all unassigned Voice phone numbers or incur additional costs. There is a finite number of phone numbers so Google will begin to charge for unassigned phone numbers that do not have a corresponding Voice license.

See our help article on releasing unused Google Voice numbers for more info. 

 

Document Version Date Description of Change
     

 

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