Help! I don't see Group Gator listed in my Add-ons menu. What now?
Make sure you're looking in the Extensions > Add-ons menu at the top of a Google Sheet. If you don't see Group Gator in your listed Add-ons, install it using the Google Workspace Marketplace link. If this fails, ask your domain administrator to turn Group Gator on for your Google Account's organizational unit.
If I edit the spreadsheet, will my changes sync automatically with Google Group?
Yes and no. You can add/remove email addresses directly in the Sheet, but you must remember to sync the tab to Google using the Group Gator sidebar. User first and last name fields are READ-ONLY, so changing them will not change these values on the user's profile on your Google domain.
Why do I see groups listed in Group Gator that weren’t delegated to me using Group Gator?
This is a normal possibility. Groups in which you are an owner or a manager in Google Apps are listed, plus groups delegated to you via Group Gator.
If someone else has changed the group from another spreadsheet or the Google Group site, will these show up automatically in my spreadsheet?
No, you will not automatically see changes made by others. It's always a good idea to open the sidebar and refresh the group membership in the Sheet before making any bulk edits.
When I type in an email address and then run a bulk sync, why do first and last names show up as NA?
If a user, such as a parent, is outside the domain, the sync tool will not recognize that individual and, therefore, will substitute NA for first and last names.
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