The Chrome device license policy governs device de-provisioning and management license reuse.
Deprovisioning a Chrome device removes it from management. It is intended for devices that are no longer active, that are being resold, or that are being submitted for return/repair. Once a device is deprovisioned, the device must also be wiped before it can be re-enrolled.
Warning: Re-enrollment is a manual-only process, deprovisioning cannot be undone so be careful!!
Before you get started, we highly recommend loading devices to the sheet via a List of IDs. You can select to load from a list of pasted Serial numbers or Asset IDs. This way, you can ensure you're working only with the devices you wish to deprovision.
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- Once the devices are loaded (via Admin console or list), click the Push Updates to Google tab of the sidebar.
- Click Deprovision to kick off the stepper.
- Check the I understand... checkbox.
- Click Next.
- Select a deprovision reason; Same model replacement, Different model replacement, or Retiring device.
- Click Next.
- Review the number of devices to be deprovisioned.
- Click DEPROVISION.
- To confirm you want to deprovision these devices, click GO AHEAD. Your sheet updates to show the deprovision action.
- Click Done to close the stepper.
Document Version | Date | Description of Change |
1.0 | 7/18/2024 | Clarified admin console or list, reverify |