Uninstall Gopher Buddy, Data Deletion

Because there are multiple components to the Gopher Buddy Service (Setup app, Google Workspace Marketplace App, and Chrome Extension), uninstalling takes a few steps. First, you’ll uninstall the Gopher Buddy Service, and then you’ll delete Gopher Buddy’s data.

Uninstall Gopher Buddy

To uninstall:

  1. Access Gopher Buddy Service - Setup Panel.
  2. Click the Uninstall tab.
  3. Follow the instructions found on the tab.

GopherBuddyUninstallHL.png

Gopher Buddy’s Data Deletion Process

Gopher Buddy stores session data that contains the following information: user email address, Google Workspace user ID, timestamp, session duration, and session IP address. CDW Amplified for Education maintains the database, which stores this data in encrypted form.

Submitting the permanent-data deletion form will notify all super admins on your domain of the deletion request and initiate a 20-day waiting period before permanent data deletion. During these 20 days, you are still able to change your mind.

Document Version Date Description of Change
1.0 3/12/2024 Updated link in #1
1.1 8/21/2024 Minor text updates, reverify

 

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