Bulk Add or Delete User Aliases

An email alias serves as an alternate email address for the user. The Update User Aliases feature allows you to add or delete admin-assigned aliases for your users in bulk. While you can make these changes directly from the user information page in the Admin console, this method only allows you to update one user at a time. We recommend using the Update user alias feature in Gopher for Users to achieve greater efficiency, especially when managing multiple user aliases.

Caution: This feature requires a paid license.

To add/update user aliases in bulk:

1. In Google Sheets, open a sheet.
2. Navigate to Extensions > Gopher for Users > Launch sidebar.
3. On the Import Users to Sheet tab of the sidebar, load users to the sheet.
4. Filter and sort as needed to locate users.
   

   Note: Read-only columns for Admin-assigned aliases and Auto-generated aliases can be used as guides, and with filters, can help identify users that need to have their aliases changed or cleaned up.  

5. Click the Bulk User Actions tab.
6. Click Update user aliases.
7. In the Alias to add or Alias to remove columns, enter an email address.
   

   Note: You can only enter one email address per column.

   
8. Click Preview. A preview of update aliases opens and can be viewed as a list or per user. 
   

   Note: If you are making more than 500 changes, your total job count will be shown here instead.

   • List View:  This is the default view. The Toggle is set to List.
     
   • Per-user View: Toggle the slider in the upper right corner of the preview modal to switch between list view and per-user view. The Toggle is set to Per User.
     Click Next at the bottom right to view a different user.
     
9. Click Run Bulk Actions to run the update on the users.
10. At the Job status prompt, click Done to return to the sidebar.
11. Review the Summary in the sidebar and click Done.

All changes are captured in the Update Status column, as well as the Bulk Actions History tab in the spreadsheet.

Document Version	Date	Description of Change
1.0	8/18/2024	New overview, minor SOP text updates, new screenshots, reverify