Microsoft Support Stacks

Access Outcome-Based Technical Solutions for Microsoft Education

Keep your Microsoft education ecosystem running effectively and efficiently. 

As technology becomes essential to the advancement of the education industry, IT departments are prioritizing the performance, security, and compliance of their Microsoft Education environments. CDW Education Services eliminates the need to spend valuable time navigating complex solutions without expert guidance.

Support Stacks are brief, predefined engagements with Microsoft Education Specialists, designed to equip institutions with clear deliverables that solve common challenges. Support Stacks can be accessed through an Amplified Support for Microsoft 365 Education subscription.

Microsoft Education Support Stacks

 Offered Stacks include:

• Cloud PKI Setup: Establish a modern certificate of authority in Microsoft Cloud PKI to support secure authentication scenarios such as EAP-TLS Wi-Fi, VPN access and device trust.
• Copilot Governance & AI Safety: Confidently enable Microsoft 365 Copilot by establishing AI safety controls, tenant-level governance and usage policies to balance innovation with accountability.
• Data Governance & Compliance: Operationalize Microsoft Purview to classify, protect, and retain institutional data in compliance with FERPA and regional privacy requirements for visibility into how sensitive data moves and the ability to control it.
• Endpoint & Threat Protection: Strengthen cybersecurity posture by evaluating Microsoft Defender configurations across endpoints and security workloads.
• Identity & Access Security: Leverage Microsoft Entra ID to implement Zero-Trust principles, ensuring that every sign-in, user and device is verified before gaining access to resources.
• Intune Onboarding: Enable hybrid scenarios, ensure identity synchronization through Microsoft Entra Connect, validate Intune licensing, and register Windows devices so they can be onboarded into Intune during a move from traditional on-premises Active Directory management to cloud-based device management with Microsoft Intune (Enterprise).
• Intune Baseline: After onboarding, set up key Intune components to efficiently manage Windows devices at scale.

See full descriptions, deliverables, and milestones for each in the attachments below.

To learn more about Amplified Support for Microsoft 365 Education Augmented (plus CTS Hours), contact your account manager or call 800.800.4239.