Reports Overview

Below is a breakdown of the powerful insights available from the Reports Homepage:

Single Reports

Single Device Usage Report

  • What it does: Gives you a detailed view of a specific device, organized into four tabs: Device Information, Device Usage, Gopher Buddy Sessions, and Chrome Audit Events.
  • Key benefit: Valuable for forensic purposes, allowing you to trace all user access, system events, and session history back to a single device.

Single User Report

  • What it does: Provides a detailed look at the device usage and activity for a specific domain user, pulling session data from Gopher Buddy.
  • Key benefit: Crucial for verifying assigned device usage and tracking user sessions for troubleshooting or investigative purposes.

Aggregate Reports

Model/Automatic Updates (AUT) by OU

  • What it does: Organizes your devices into an expandable hierarchy: Organizational Unit (OU) $\rightarrow$ Automatic Update Expiration (AUT) Date $\rightarrow$ Hardware Model.
  • Key benefit: Provides a powerful, pre-configured view to quickly see which models are nearing the end of their update lifespans, simplifying your refresh planning.

15-Day Activity by OU

  • What it does: Gives a clear picture of device utilization by OU over the past 15 days. Metrics include Avg Days Used Per Device and Devices Not Used.
  • Key benefit: Essential for resource allocation. Use it to identify OUs with low usage so you can reallocate devices to high-demand areas.

Chrome Version Age by OU

  • What it does: Provides a color-coded assessment of software health. It quickly shows the proportion of devices running the latest Chrome OS versions versus those that are behind.
  • Key benefit: Helps you prioritize and manage operating system updates, identifying devices that are more than two versions behind and need urgent attention.

Battery Health by OU

  • What it does: This report helps you proactively manage battery life across your device fleet. It categorizes devices into Normal, Replace Soon, and Replace Now health statuses.
  • Key benefit: Provides the critical percentage of devices with poor battery health, enabling accurate planning for battery replacement orders.

See, Customize Your View: Pinning, Sizing, and Visibility

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